Frequently Asked Questions

 

What is the Univisionistas Community?

The Univisionistas Community is an online community composed of U.S Hispanics across United States willing to share their opinions about programming on Univision networks, topics of interest, and much more. This online community seeks to understand viewer’s perceptions of the brand and provide a place for members of the community to interact, share ideas, and give opinions. We are excited to hear what you have to say!

The Univisionistas Community is powered by Univision Communications, Inc.

How do I join?

To be eligible to participate in the Univisionistas Community you will need to complete an initial survey telling us about who you are and your interests, also where you are joining us from. Once this survey has been completed you will become eligible to participate. If you are interested, send an email to univisionistas_soporte@univision.net to get a link to this survey. If you want to refer a friend, colleague or family member, you may also refer them to send an email to univisionistas_soporte@univision.net

How to update my profile?

Send an email to univisionistas_soporte@univision.net requesting the update. If the update requires a few changes only, we will do it for you immediately. If you want to update your whole profile, we will send you a link so you can do it when you have time.

How is my privacy protected?

The Univisionistas Community is a strong supporter of privacy. For more information on our complete privacy policy please click on the “Privacy” link on this Website.

Will it cost me anything to join or participate?

No. Participation is free. In fact, you may get perks for your participation.

What if I live outside of the U.S.?

The Univisionistas Community is currently for U.S residents only.

What if I forgot my password?

If you forget your password, click on the link “Forgot your password” on the login page. A link will be sent to your inbox to reset your password.

How will I know when to take a survey?

For each study, you will receive an invitation by email to participate. The community research will be conducted on the Web. All you need to do is click on the link or copy and paste the Website address into your browser window. Then, simply follow the instructions on the screen to complete the survey.

If I receive a survey invitation does that mean I’m qualified to participate?

Not necessarily. We will do our best to identify studies that look like a match based on your profile, but the surveys may include criteria which is not part of your profile information. In these cases, the only way to know if you qualify will be to ask you up front in the survey. In cases when you do not fit the criteria, we will try and notify you quickly and release you from completing any more of that survey.

Can I opt-out of the community at any time?

Yes, community members can opt-out by submitting a request to the support or send an email to univisionistas_soporte@univision.net with the word “Unsubscribe” in the subject line.

Are members rewarded for their participation?

If you are a member of the Univisionistas Community, you may receive different types of perks depending on the type of research you participate in. 

Can I participate multiple times in the same survey/mini poll/discussion board and receive more points/incentives?

Unfortunately not, this goes against our community guidelines. We only allow one response per account per survey, mini poll and/or discussion board. If we notice multiple responses from the same account only one response will be considered a full completion.

We again, want to thank you for your time and participation within the Univisionistas Community. If you have any further questions on how the incentive system works or general questions on the community, please email: univisionistas_soporte@univision.net

Thank you!
Univisionistas Community Team